MOON PEARL NECKLACE

Discover the beauty of our MOON PEARL NECKLACE. The perfect addition to any outfit, this necklace features stunning moon-shaped pearls that exude elegance and sophistication. Handcrafted with care and attention to detail, it is a unique piece that will make you stand out from the crowd. Elevate your style with our MOON PEARL NECKLACE.

Avoid Sharp Objects & Friction
To prevent scratches, keep your jewellery away from sharp surfaces and rough handling.

1. Regular Cleaning
   Wipe with a soft muslin cloth after use to remove oils and maintain shine.
2. Proper Storage
   Store in our provided box to protect from dust and moisture.
3. Avoid Lotions & Perfumes
   Minimize contact with chemicals to preserve the gold plating.

With these simple steps, enjoy your Nan-kee jewellery for years to come!

At Nan-kee, we strive to provide the best shipping experience for our customers. Please review our shipping policy below:

1. Free Shipping on Prepaid Orders: Enjoy free shipping on all prepaid orders. A minimum fee of INR 150 is charged on all Cash on Delivery orders.
2. Delivery Time: All orders are delivered within 7 to 10 days from the order date. For custom-made orders, the delivery time is between 10 to 12 days.
3. Express Delivery: We offer express delivery at an additional cost of INR 100. However, the availability of express delivery depends on the pincode.
4. Reputed Couriers: We use only reputed courier services. Customers are notified via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will contain the courier's tracking number and a link for tracking.

If you have any other queries, feel free to reach out to us at info@nan-kee.com or WhatsApp us at 91-9462477777

At Nan-kee, we aim to provide a seamless return process. Please follow these guidelines to ensure a successful return or refund:

1. Video Proof Required: To make a return, you must record a video while opening your package. This is crucial for verifying the condition of the item.
2. 24-Hour Return Window: You have 24 hours from the time you receive your package to start the return process.
3. No Cash Refunds: We don't provide cash refunds. Instead, you'll receive store credit in the form of a coupon code.
4. Coupon Code Validity: The coupon code you receive will be valid for 180 days from the date it's issued.
5. No Returns for Coupon Purchases: Items purchased using the coupon code cannot be returned.
6. Return Requests by Email: You can request returns or report damage or shortages by emailing us at return@nan-kee.com. We won't accept these requests without the required video evidence during the package opening.
7. Reverse Pickup: If your return request aligns with our policy, we'll arrange a reverse pickup. You'll be notified by the courier company. Only three pickup attempts will be made, so please ensure you're available for them.
8. Quality Check for Store Credit: Store credit and coupon codes will be issued only after we receive the returned products and perform a quality check.

We're here to make the return process as smooth as possible, but please follow these guidelines to ensure a successful return or refund. If you have any questions, feel free to contact us at the provided email address.