CROISSANT HOOPS

Presenting our Croissant Hoops, the epitome of chic and timeless style. Crafted with care and attention to detail, they are the perfect accessory for those who appreciate elegance and a touch of whimsy.

Avoid Sharp Objects & Friction
To prevent scratches, keep your jewellery away from sharp surfaces and rough handling.

1. Regular Cleaning
   Wipe with a soft muslin cloth after use to remove oils and maintain shine.
2. Proper Storage
   Store in our provided box to protect from dust and moisture.
3. Avoid Lotions & Perfumes
   Minimize contact with chemicals to preserve the gold plating.

With these simple steps, enjoy your Nan-kee jewellery for years to come!

At Nan-kee, we strive to provide the best shipping experience for our customers. Please review our shipping policy below:

1. Free Shipping on Prepaid Orders: Enjoy free shipping on all prepaid orders. A minimum fee of INR 150 is charged on all Cash on Delivery orders.
2. Delivery Time: All orders are delivered within 7 to 10 days from the order date. For custom-made orders, the delivery time is between 10 to 12 days.
3. Express Delivery: We offer express delivery at an additional cost of INR 100. However, the availability of express delivery depends on the pincode.
4. Reputed Couriers: We use only reputed courier services. Customers are notified via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will contain the courier's tracking number and a link for tracking.

If you have any other queries, feel free to reach out to us at info@nan-kee.com or WhatsApp us at 91-9462477777

At Nan-kee, we aim to provide a seamless return process. Please follow these guidelines to ensure a successful return or refund:

1. Video Proof Required: To make a return, you must record a video while opening your package. This is crucial for verifying the condition of the item.
2. 24-Hour Return Window: You have 24 hours from the time you receive your package to start the return process.
3. No Cash Refunds: We don't provide cash refunds. Instead, you'll receive store credit in the form of a coupon code.
4. Coupon Code Validity: The coupon code you receive will be valid for 180 days from the date it's issued.
5. No Returns for Coupon Purchases: Items purchased using the coupon code cannot be returned.
6. Return Requests by Email: You can request returns or report damage or shortages by emailing us at return@nan-kee.com. We won't accept these requests without the required video evidence during the package opening.
7. Reverse Pickup: If your return request aligns with our policy, we'll arrange a reverse pickup. You'll be notified by the courier company. Only three pickup attempts will be made, so please ensure you're available for them.
8. Quality Check for Store Credit: Store credit and coupon codes will be issued only after we receive the returned products and perform a quality check.

We're here to make the return process as smooth as possible, but please follow these guidelines to ensure a successful return or refund. If you have any questions, feel free to contact us at the provided email address.